Optimum Human is growing and looking for a dedicated and driven General Manager to join their high performance team in New Mexico.

Optimum brings all available resources together to help their clients achieve their Optimum Self in any aspect of their lives, or in simple terms: to be as good as they can be for as long as they can. Optimum is a world-class Medical Spa & Rejuvenation Center focused on helping people become the best versions of themselves. They also offer cutting-edge biohacking, world-class recovery and health modalities, and medical aesthetic technologies. Optimum serves their clients with expertise, tools and technologies designed to help them reach their goals and maintain them for longer. Optimum is here to create an oasis of success in New Mexico.

If you thrive on continuous improvement, customer service and team development then apply to be a General Manager at Optimum! This opportunity supports Optiumum’s growth delivering cutting-edge solutions through dedicated associates and team expertise.

Position Responsibilities:

• Ability to build and maintain strong client relationships, promoting loyalty and repeat business.
• Represent the business, products, and services as an ambassador to increase brand visibility.
• Demonstrate a genuine passion for delivering exceptional care, consistently striving to exceed client expectations while ensuring their comfort, well-being, and satisfaction.
• Illustrate a proactive attitude towards continuous education and professional growth, staying informed on the latest innovative technologies.
• Efficiently multitask and manage time with superior organizational skills to handle a dynamic schedule.
• Collaborate with senior leadership and medical staff to continuously refine and improve client services.
• Ensure strict adherence to HIPAA laws and maintain client confidentiality at all times.
• Develop and execute operational strategies that align with Optimum Human’s mission and goals.
• Oversee daily operations across multiple business units, ensuring efficiency, quality, and scalability.
• Lead and manage a diverse team, fostering a high-performance, inclusive, and collaborative culture.
• Collaborate with the Chairman & executive team to define organizational objectives and key results
• Manage budgets, resources, and KPIs to ensure financial and operational success.
• Identify and implement innovative solutions and technologies to enhance service delivery.
• Resolves issues that arise effectively and promptly by being comfortable with conflict, addressing issues head on and solving problems in a healthy and practical manner
• Strong coaching and mentoring skills, actively focused on team member growth to make the organization a great place to work
• Creates written systems, processes, and procedures to drive efficiencies across the organization
• Strong experience in a turnaround environment to rebuild and develop operational excellence & exceptional customer experiences

Qualifications:

• Proven track record of 10+ years in operational leadership roles, preferably in healthcare, wellness, or high-performance industries.
• Strong understanding of financial management, strategic planning, and operational excellence.
• Exceptional leadership, communication, and problem-solving skills.
• Passion for innovation, continuous improvement, and customer service.
• Experience in scaling businesses and implementing cutting-edge technologies is a plus.

Our Dream Teammate will have access to:

• Competitive Salary
• Excellent Benefits; Medical, dental, vision, PTO, and 401K
• Performance center complete with a full AI gym suite, recovery modalities, body composition tracking, and state of the art aesthetic modalities.

Location: Albuquerque, New Mexico